engagement letter will override this policy as far as that conflict is concerned. Kael is Kael Consulting Inc., with its offices situated at 17 Somerset Street, Richmond Hill,
In dealing with your personal information, Kael will always comply with the provisions of the Protection of Personal Information Act (POPIA). POPIA is aimed at protecting your personal information and prescribes what we must and must not do with it. POPIA creates an Information Regulator, which checks that companies like us manage personal information in a responsible manner that respects your privacy. You have a right to lodge complaints with the Information Regulator at P.O Box 31533, Braamfontein, Johannesburg, 2017 or complaints.IR@justice.gov.za.
Your personal information
Kael will regard any information that it collects about you as your personal information. This will include anything that relates specifically to you such as (but not only) your name, identity number, cellphone number, email address, browsing habits and financial information. We need this information to be able to provide you with the services described in our
engagement letter, and if you do not want to let us collect it, we will have to end our agreement with you.
Your personal information is collected by Kael when you deal with it in any way, including filling out registration forms, communicating with us by phone, post, email, or when you
make use of the Kael website or our services in any way.
Use of your personal information
Kael needs and will use your personal information to identify you, to carry out your instructions and all of its obligations to you under the engagement letter, to combine all that it
knows about you to ensure that you are offered the best range of services suiting your profile and needs and to ensure that its business is suited to you as a customer.
Kael will share your personal information with third parties who provide services for it, but only for those third parties to be able to carry out services you have agreed to in terms of our engagement letter with you.
Kael may supply the personal information to service providers who render the following services:
➢ Capturing and organising of data;
➢ Storing of data;
➢ Sending of emails and other correspondence to stakeholders;
➢ Administration Assistance.
We will have the necessary precautions in place to ensure that the third parties treat your information confidentially and have required security measures in place to protect your
information. Kael may use your personal information to communicate with you about new products or information about it that may be relevant to you, but will stop doing so if you request it.
Monitoring use of the Kael website
Kael will gather information on the use of its website by visitors so that it can optimise its services to customers and visitors. The information gathered in this way is pooled so that
individual information and behaviours cannot be identified.
The Kael website may contain links to or from other sites. However, it is not responsible in any way for the content or policies of those sites and you should refer to the privacy policies of each of those sites to see how your privacy and personal information is protected. The Kael website contains links to other websites which are not under its control in any way, and the inclusion of the links does not mean that Kael recommends or agrees with the content of those sites.
Kael will not sell, rent or provide your personal information to third parties, for their independent use, without your consent. It will not disclose personal information to third
parties unless it is forced to do so by law or court order, or it is in the public interest to do so, or it has to do so to protect its rights.
From time to time, Kael and its service providers may need to transfer to and/or store your personal information on servers in a jurisdiction other than South Africa. If the jurisdiction to which personal information is transferred does not have laws that provide for the protection of personal information in a way at least similar to South African law, we will take reasonably practicable steps to ensure that your personal information is adequately protected in that jurisdiction.
We take your privacy and the security of your personal information seriously. We have implemented reasonable security safeguards to protect the personal information that you
provide. We regularly monitor our systems for possible vulnerabilities and attacks.
Kael employs up to date technology to ensure the confidentiality, integrity and availability of
the personal information under its care. Measures include:
➢ Virus protection software and update protocols
➢ Secure access control
➢ Secure setup of hardware and software making up the IT infrastructure
➢ Outsourced Service Providers who process personal information on behalf of Kael
are contracted to implement security controls.
➢ Non-Disclosure Agreements
However, no system is perfect. You acknowledge that you know and you accept that technology is not absolutely secure and there is a risk that your personal information will not be secure when it is transferred through technology. We do not promise that we can keep your personal information completely secure. You will not be able to take action against us if you suffer losses or damages in these circumstances.
We will inform you if your privacy is ever compromised. Although we cannot prevent all security threats, we have measures in place to minimise the threat to your privacy. We let you know of any breaches which affect your personal information.
The information contained on the Kael website is for general information and any reliance you place on such information is strictly at your own risk. Kael will not be liable for any loss or damage (including without limitation, indirect or consequential loss or damage), or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of its website.